Terms and conditions
For retreat and wedding bookings, please also refer to our Retreat Information and Wedding Policies.
We’ve kept these terms clear and fair to support a smooth and enjoyable stay for everyone.
Our intention is to create a calm, respectful and easy experience for all guests, while caring for the land, the wildlife and the wider valley.
By confirming a booking with King Parrot Cottages and Event Centre, you agree to the following terms.
Bookings and payment
Your booking is confirmed once your deposit has been received.
The remaining balance is due prior to arrival, as outlined in your booking confirmation or invoice.
If payments are not received by the due dates, we reserve the right to release the booking.
Cancellation policy
If your plans change, the following applies:
More than 60 days prior to arrival
50 percent of the deposit is forfeited
Within 45 days of arrival
100 percent of the deposit is forfeited
Within 14 days of arrival
All payments are non refundable
If we are able to rebook your dates, we will always do our best to refund monies paid, less any booking or service fees.
No refunds are provided for early departures or no shows.
We strongly recommend travel insurance for peace of mind.
Seasons and minimum stays
High season includes the final week of December through to and including the Australia Day weekend, all long weekends, Easter, and the four days of the Melbourne Cup carnival.
All other times are considered low season, including school holidays.
All rates are per night and are based on a minimum two night stay unless otherwise specified.
Long weekends require a minimum three night stay.
Easter and Melbourne Cup long weekends requires a minimum four night stay.
Additional beds
Additional beds may be available in the hall at a rate of $30 per bed, per night, by prior arrangement. Additional beds are not available inside cottages.
Check in and check out
Check in is from 2pm during low season and from 3pm during high season.
Check out is by 10am.
Late check out may be available by prior arrangement and is charged at $30 per hour.
During high season, check out times must be adhered to, as new guests will be arriving.
Use of the property
King Parrot is a private and peaceful property.
Only registered guests are permitted on site unless arranged in advance.
Events, functions or gatherings are not permitted under standard accommodation bookings and must be booked separately, as they fall under a different permit.
We ask all guests to follow property guidelines and any reasonable directions from our team so that everyone can enjoy the space.
We reserve the right to step in where required to ensure these guidelines are followed and that all guests can enjoy a peaceful and respectful stay.
If you are considering hosting an event or celebration, please reach out — we would be happy to guide you through the available options.
Guest care and the property
We take great care in preparing the property for your arrival and ask that it is left in a similar condition.
Guests are responsible for any damage, breakages or loss that occurs during their stay.
Additional cleaning or repairs may be charged where required.
Noise and the valley
Sound carries easily across the valley, especially in the evenings.
To respect our neighbours, guests and the natural environment, loud music is not permitted at any time.
We ask that noise is kept to a minimum after 10pm so that the peace and quiet of the valley can be enjoyed by all.
Management reserves the right to step in if noise levels become excessive.
Access and natural surroundings
King Parrot is set on bushland with uneven ground, wildlife and natural features.
Access to the campground requires AWD or 4WD.
Access to private bush walking tracks may change depending on weather conditions.
By staying with us, guests acknowledge they are in a natural environment and take responsibility for their own safety.
Fire safety
Campfires are only permitted when conditions allow and are at the discretion of management.
Fires must be small and contained within the fire pits provided and must be booked in advance.
A large bucket of water must be kept next to the fire at all times.
Fires must never be left unattended and must be fully extinguished after use.
All fires must comply with CFA regulations, and no fires are permitted on Total Fire Ban days.
Conditions can change quickly, and we ask all guests to follow any directions provided during their stay.
Pets
Dogs are welcome at King Parrot, however they must be well managed at all times.
Dogs are not permitted on furniture or in beds, to help us maintain the cottages for all guests. Additional cleaning charges may apply if this occurs.
All dogs must be kept on a lead while on the property and must not disturb other guests, wildlife or farm animals.
Dogs must be cleaned up after at all times and must not be left unattended.
Access to farm paddocks is strictly not permitted.
Liability
While we do everything we can to provide a safe and enjoyable stay, King Parrot Cottages and Event Centre is not responsible for loss or damage to personal belongings, or for injury or accidents during your stay.
Staying here means being part of a natural bush environment, with all the beauty and unpredictability that comes with it.
Changes and unforeseen circumstances
From time to time, circumstances outside of our control may require changes to bookings or access.
If this occurs, we will always communicate openly and work with you to find a fair and reasonable solution.
Guest conduct and right to refuse service
All guests and visitors must comply with these Terms and Conditions, all property rules, and any reasonable directions provided by management or staff during their stay.
King Parrot Cottages and Event Centre reserves the right, at its discretion, to refuse entry, terminate a stay, or require any guest or visitor to leave the property immediately where there has been a breach of these Terms and Conditions, property rules, or where behaviour is deemed unsafe, disruptive, unlawful, or likely to cause harm, nuisance or distress to others or the property.
In the event of termination of stay or removal from the property under this clause, no refund or compensation will be payable.
Acceptance
By confirming your booking and making payment, you acknowledge and accept these Terms and Conditions.
🌿 We look forward to welcoming you to the land.